Epila Answers

Am I a candidate for laser hair removal?
Laser hair removal is not for everyone. The absolute requirement is that one's hair must be darker than the surrounding skin. Additionally very darkly pigmented people absorb too much laser energy in their skin and are not ideal candidates. Tanned patients with light hair are not candidates. Tanned patients with dark hair should wait until their tan fades before they are treated.

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What is the Influence of skin colour on laser hair removal?
Light skin makes laser hair removal easier to perform. Fewer treatments are required, faster and better results are obtained. People with darker skin can be treated, but results are slower, more sessions are required, and greater expertise is required on the part of the laser centre. Laser hair removal must be individualized for each patient.

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What is the Influence of hair colour on laser hair removal?
Dark hair absorbs more laser energy and is easier to treat. Coarse dark hair responds the best to laser treatment. Light hair is more difficult to treat. Blonde or red hair is very difficult to treat. Multiple treatment sessions are required, and results are variable. Blonde or red hair usually contains pheomelanin, which absorbs laser energy less avidly than the eumelanin pigment which is present in black or brown hair.

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Does Laser hair removal require multiple treatments?
Although one laser session can produce long-term hair removal, as a rule multiple treatment sessions are necessary to obtain optimal results. In large part this is due to the fact that laser hair removal is most effective for hair which is in the anagen phase. Anagen is the growth phase of hair. Since hair grows in cycles, not all of the hairs are in anagen at any given time. Additional sessions are necessary to catch all of the hairs when they are in anagen.

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What areas can be treated?
Any area, except adjacent to the eye, where there is excess hair. The most common areas requested are the face, upper lip, neck, chest, periareolar, underarms, back, abdomen, bikini line, and legs.

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How does laser hair removal work?
Lasers have been used for many years for a variety of medical cosmetic procedures including treatment of facial and leg veins, age spots and smoothing fine lines on the face. The laser energy is transformed into heat, which can disable the follicle leaving the surrounding skin unchanged.

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Why is laser preferred for hair removal?
Traditional hair removal techniques, such as shaving, plucking and waxing, provide only temporary relief. Until now, the only long-lasting hair removal solution has been by electrolysis - which can be time-consuming and is usually limited to small areas, because each hair is treated individually. Laser hair removal is non-invasive, and safely removes unwanted body hair without damaging the delicate pores and structures of the skin. Facial and bikini areas are usually completed in under 45 minutes; legs and larger areas can take longer.

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What's involved in the treatment?
Depending on the amount of hair and area treated, the procedure varies from patient to patient. A small hand piece will be used to deliver the laser light. Most experience little discomfort at the treatment site. The sensation and the degree of discomfort varies with each person. In some cases, topical anesthesia is an option.

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Will I need to purchase any parts in the future?
Never! The laser unit is designed to work for the life of the product. You will get at least 3 years use out of the laser using it regularly. However you would never need to use it for this long, or regularly! There are no cartridges or extra parts, accessories or consumables that are required. We recommend applying a cooling gel such as Aloe Vera before using the laser which can be purchased from any supermarket or Chemist.

Timepeel Answers

What is microdermabrasion
Microdermabrasion is a non-invasive skin care process that exfoliates the top layer of skin. This skin revitalizing treatment repairs skin damage from the sun, scars, acne and the effects of aging.

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What is natural diamond microdermabrasion?
Microdermabrasion that uses the latest skin care technology by using a natural diamond tip to exfoliate the top layer of skin. This process is safer than other microdermabrasion methods as it does not involve harmful aluminum oxide crystals.

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How does Timepeel work?
The Timepeel's natural diamond tip gently removes dead skin cells in a controlled and precise manner. The dead skin cells are gently vacuumed with a variable level pump onto a filter. The filter is removed and discarded after each treatment. The skin is left smoother as the vacuum action of the wand stimulates blood flow and cleans the pores. The increased blood flow encourages collagen formation thus firming and toning the epidermis.

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What skin types can Timepeel treat?
Nearly all skin types from oily to dry can benefit from use of Timepeel. However, you should not perform microdermabrasion if you have certain medical conditions such as active herpes, warts, weeping acne (stages 3-4), active rosacea or eczema, dermatitis, psoriasis, lupus, unstable diabetes or auto-immune system disorders.

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Is Timepeel safe?
Absolutely. Timepeel is a closed, non-invasive system that does not use aluminum oxide crystals. Therefore no threat exists of inhalation or absorption of aluminum oxide dust. Also, Timepeel allows the user to control the vacuum pressure for maximum comfort. Timepeel is the first and only FDA approved natural diamond microdermabrasion device for home use. In addition, Timepeel carries two ISO standards and conforms with the CE Marking.

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Why is Timepeel better than other exfoliation treatments?
The Timepeel is the only in-home microdermabrasion device that uses a natural diamond tip to exfoliate your skin. The Timepeel's mechanism is the same to that of the professional machines used in a spa or salon. Therefore you will receive comparable results without the great expense of going to a spa and salon.

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Is Timepeel painful and have side effects?
The treatment is painless with virtually no side effects. The hazards associated with the crystal method are eliminated. The natural diamond tip causes less irritation to the skin while at the same time allows for a more comfortable, complete and rejuvenating treatment. Some mild tightening or tingling after exfoliation may be felt although the skin will remain smooth. The moisture of any topical treatment will leave the skin with a cool, refreshed feeling. An anti-oxidant enriched sunscreen is essential to use afterwards since the exfoliated skin has temporarily lost some of its natural protection to the environment. It is recommended to avoid sun exposure and tanning for a few days and to use a sunscreen.

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How often should I use Timepeel?
Your Timepeel should not to be used on a daily basis. It is recommended that when starting your treatments, you should be aware of your skin type and its condition. Start on the lowest settings and gently exfoliate your skin every 2 weeks. Cautiously increase the power if needed on your next treatment and continue every 2weeks. For dry, sensitive skin, use the lowest power setting once to twice a month. For oily to normal skin, gradually increase the power setting if needed and perform every 10-14 days.

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How long does each treatment take?
Each treatment takes only about 10 minutes.

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How long will the natural diamond tip and filters last?
This is dependant upon your type skin and how often you use your Timepeel. Under typical usage of every 2 weeks, the tip can last up to 2 years. 100 filters come with your Timepeel which under typical usage should last you about 2 years. Of course if you use your Timepeel more often then this timeframe will be shortened.

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When will I see results?
Your skin will feel smoother and have a vibrant glow after the treatment. Hyper-pigmentation, certain types of acne scars, fine lines, and stretch-marks will lessen gradually over a series of Timepeel treatments.

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How long will the results last?
This will depend on the frequency and combination of treatments and the skin’s initial condition. Generally after four to six treatments, along with a supportive daily routine, the skin will show significant results. Continuation of treatment will depend on the skin’s condition and the desired results.

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What is included with my Timepeel?
Your Timepeel purchase includes 1 Timepeel Natural Diamond Microdermabrasion machine, 1 Natural Diamond Tip, 100 Filters, 1 Cleaning Brush, 1 Soothing Tonic Bottle, 30 Tonic Pads, 1 Power Adapter, 1 Product Manual.

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When will I receive my Timepeel after I order?
Your Timepeel is shipped within 2 business days after your payment is received. If for some reason we can not abide by this policy we will notify you as to such. We use USPS, Fed Ex and UPS to ship orders dependent upon destination. Domestic orders will arrive in 2-3 days and International orders 3-5 working days.

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What types of payments do you accept?

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What if I need additional assistance with my Timepeel?
We completely understand and are here to help. Our Customer Service does not end when you make your purchase. Our Staff Aesthetician will be more than happy to assist you with the operation of your Timepeel or any of your skin care questions. You may contact us by email, fax or phone with your questions.

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What if I would like to return my Timepeel?
Providing the goods are genuinely faulty, we will credit you in full for the TimePeel. For hygiene reasons we can not accept goods that have been used and are no longer wanted.

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